TERMS & CONDITIONS

This website is operated and owned by VATANIKA GROUP Company Limited (‘VATANIKA’). All purchases and use of products and services available through this website as well as its associated mobile sites are subject to these terms and conditions. 

By purchasing or using products or services through the website, you acknowledge and agree as follows:


DATA INTEGRITY

You represent that all of the information, data and other materials you provide on this website are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this website, as appropriate.


PURCHASES

Order Processing : VATANIKA reserves the sole right to choose whether or not to process or cancel your order in certain circumstances.

Product Descriptions : VATANIKA attempts to provide accurate descriptions of products on its website. However, we do not warrant that the descriptions are accurate, complete, reliable or current.

Pricing Information : VATANIKA attempts to provide accurate pricing information regarding the products available on its website. However, we cannot insure against pricing errors. VATANIKA reserves the sole right to not process or to cancel any orders placed for a product whose price was incorrectly posted on the site as a result of an error and correct any error without any notice.

Product Availability : Even with the regular update on stock availability, VATANIKA cannot guarantee that an in-stock item will always be available to make the delivery. Should this happen, VATANIKA will notify you by email for further assistance


PAYMENT METHOD

We accept Visa and MasterCard. You can also choose to pay with PayPal. When selecting your preferred option at checkout, you will be directed to either PayPal site for PayPal option or Bank site for credit card option in order to review the amount shown before making the payment. Once this transaction is complete, you will then return to VATANIKA-DESIGN.COM


SHIPPING

A confirmation email will be sent to your registered email address after an order has been submitted successfully. Due to payment type, there could be a delay in shipping your order if the billing information is inaccurate or different from your shipping address. Our goal is to process and ship your order within 2-5 business days of successful payment. A tracking number will be emailed to you for tracking the status of your order.

Local deliveries will be handled as EMS by Thailand Post. Delivery time depends on each destination. Shipping cost is fixed at THB 100 per piece for all destinations in Thailand and will be included in the payment during checkout. Free shipping might be applied occasionally. Status of the delivery can be tracked at  http://track.thailandpost.co.th/tracking/default.aspx

International deliveries will be handled by DHL or FedEx service. Delivery time depends on each destination. Shipping cost will be determined by weight and destination and will be included in the payment during checkout. Status of the DHL delivery can be tracked at http://www.dhl.com/en/express/tracking.shtml. Status of the FedEx delivery can be tracked at https://www.fedex.com/apps/fedextrack.

We do not take any further responsibility of the package after the package is physically passed on to carrier. Providing tracking number to customer marks the order fulfillment of VATANIKA.

You will also be responsible for the re-shipping cost if the packages are returned to us by the carrier and the reshipping is requested. Please expect the delivery and ensure the receipt accordingly to avoid these extra cost.

Should you need any assistance, please email us at store@vatanika-design.com


DUTY AND TAXES

Customs and/or import duties are varied among destination countries. All of these charges as well as any charges at the destination are the responsibility of the recipient and are not included in the payment during checkout. You will be notified by DHL or FedEx for further process once the package reaches your destination country. 


EXCHANGE AND REFUND

All purchases are final. No exchange nor refund is allowed in any circumstances. All products are carefully checked and verified as in good condition before processing to delivery. 


PERSONAL INFORMATION 

Personal user information is required for order processing, delivering, and invoicing. Such information is strictly treated as confidential and is not disclosed to any third parties with the exception of VATANIKA subsidiaries and affiliates. VATANIKA attempts to use reasonable control to strict dissemination of such information to the most justifiable extents. However, VATANIKA is not responsible for any breach of security that may arise.


LIABILITY

The obligations of VATANIKA, concerning website access, order process, delivery, and after-sale service, are limited to the obligations to provide the means. We cannot be held liable for any inconvenience or damage inherit to using internet, discontinuation of service, intrusion by an outside party or the presence of computer viruses. If you are redirected to any links or websites that are not operated by VATANIKA, we accept no responsibility for any loss or damage that may arise from your use. 


TRADEMARK AND COPYRIGHT

All content and information included on this website and its associated mobile site are the property of VATANIKA GROUP Company Limited and are tendered on the understanding that all contents are copyright and prohibited to reproduce all or any part of the content without prior written consent from authorized person of VATANIKA GROUP Company Limited.


MODIFICATION OF TERMS AND CONDITIONS

You acknowledge and agree that information and data in this website can be modified and/or updated and/or revised at any time in any manner without any notice. You may not amend or modify these Terms and Conditions under any circumstances. It is your responsibility to check periodically for any changes we make to the Terms and Conditions. Your continued use of this website and its associated mobile sites after any changes to the Terms and Conditions means you accept the changes.


APPLICABLE LAW – JURISDISCTION 

These terms and conditions are governed by the laws of Thailand. The parties shall consent to the jurisdiction of the courts located in Bangkok, Thailand for any action arising out of or relating to the terms and conditions of use. 


SEVERABILITY

If the whole or part of any of these Terms and Conditions shall be held void or unenforceable by any court or competent authority, such Term and Condition or the relevant part shall be deleted and the remaining Terms and Conditions or part of such Condition shall continue in full force and effect.